Shipping policy

Processing Times

Orders are processed within 1–2 business days of payment receipt. Once shipped, delivery typically takes:

  • United States: 3–5 business days

  • Canada: 5–10 business days, depending on customs clearance and location

Please note that processing and delivery times may be slightly extended during holidays and promotional periods, or due to carrier delays beyond our control.

Shipping Costs

We are proud to offer free standard shipping on all orders to the United States and Canada — no minimum purchase required.

Expedited Shipping

Need it sooner? Expedited options are available at checkout. Rates and estimated delivery times will appear based on your address and selection.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your shipment in real time.

Shipping Locations

We currently ship to:

  • All 50 U.S. states

  • Canada (nationwide coverage)

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us at ecommerce@unserus.com and we’ll assist you promptly.